Introduction
This Privacy Policy outlines Santos Lloyd Law Firm's practices with respect to information collected from users who access our website at https://www.santoslloydlaw.com/ or otherwise share personal information with us.
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Grounds for Data Collection
Processing your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for:
- The performance of our contractual obligations toward you and providing you with our legal services.
- Protecting our legitimate interests.
- Compliance with legal and regulatory obligations.
By using the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.
We encourage you to carefully read this Privacy Policy to make informed decisions.
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What Information We Collect
1. Non-Personal Information:
- Aggregated usage information and technical data (e.g., browser type, operating system, access time, and pages visited).
- This information does not identify you personally and is collected to enhance the Site’s functionality.
2. Personal Information:
- The only Personal Information we collect directly is through forms or interactions on the Site, which may include Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
- Sensitive Personal Information: Any sensitive data provided by clients (e.g., for immigration cases) is not stored on our website. Instead, it is securely transmitted and stored in MyCase, our case management system.
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How Do We Receive Information About You?
We receive your Personal Information from the following sources:
- When you voluntarily provide it to us (e.g., submitting forms on our Site).
- Automatically collected data through your use of the Site.
- From third-party services such as analytics tools.
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How Do We Use the Information?
We use the information collected for the following purposes:
- Communicating with you – sending you notices regarding our services, providing you with technical information, and responding to any customer service issues you may have.
- Keeping you informed of our latest updates and services.
- Conducting statistical and analytical purposes, intended to improve the Site.
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Sharing and Disclosing Information
In addition to the uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors. We may share Personal Information with trusted third-party providers for:
- Hosting and operating our Site.
- Providing our services, including a personalized display of the Site.
- Storing and processing such information on our behalf.
- Conducting research, technical diagnostics, or analytics.
- Assisting in marketing efforts, such as providing you with promotional materials related to our services.
We do not rent, sell, or share Users’ information with third parties, except as described in this Privacy Policy.
We may also disclose information if we have good faith to believe that disclosure is helpful or reasonably necessary to:
1. Comply with any applicable law, regulation, legal process, or governmental request.
2. Enforce our policies, including investigations of potential violations.
3. Investigate, detect, prevent, or take action regarding illegal activities, suspected fraud, or security issues.
4. Establish or exercise our rights to defend against legal claims.
5. Prevent harm to the rights, property, or safety of us, our users, yourself, or any third party.
6. Collaborate with law enforcement agencies when necessary to enforce intellectual property or other legal rights.
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Third-Party Data Handling
Sensitive client data is stored in MyCase, a third-party case management platform. MyCase is contractually bound to comply with strict data protection standards and processes all data on our behalf.
We may also share data with trusted service providers for:
- Hosting and maintaining our Site.
- Analytics (e.g., Google Analytics to track usage patterns).
- Complying with legal obligations (e.g., responding to subpoenas or court orders).
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User Rights
As per the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request details about the Personal Information we hold about you.
- Correction: Request rectification of inaccuracies in your Personal Information.
- Deletion: Request the deletion of your Personal Information, subject to legal or regulatory obligations.
- Restriction: Restrict the processing of your data.
- Opt-Out: Opt out of the sale of your Personal Information (not applicable as we do not sell data).
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Cookies
We use cookies to enhance user experience on our site. These include:
- Session Cookies: Temporary cookies that expire when you close your browser.
- Persistent Cookies: Stored on your device for future visits.
- Third-Party Cookies: Used by services like Google Analytics for usage analysis.
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How We Safeguard Your Information
We implement industry-standard security measures to protect your data. However, no online system is 100% secure. If you have concerns, contact us at
contact@santoslloydlaw.com
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Updates or Amendments
We reserve the right to update this Privacy Policy as needed. Changes will be effective immediately upon posting. The last revision date will be noted below.
Last Modified: 02/19/2025
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How to Contact Us
If you have questions about this Privacy Policy or your rights, please contact us at: